✓ Glance at key objectives, features, benefits, improvements and future features as follows:
✓ Key objectives:
- Enhanced user experience
- Improved helpdesk & support
- Alignment with global best practices
- Strengthening enforcemert of law: Autopilot surveillance, e-adjudication, single source of truth
✓ Key Components:
✓ Features of New Website:
- New design focused on simpilfication, content priorilisation and updated categorisation.
- Natural Language Processing based Chatbot to assist user with their queries on a real time basis.
- Updated Contact Us feature will help identication of relevant MCA Office, finding their addresses and location of Google Maps.
- Re-categorization of reports and documents helps in eliminating duplicate and redundant information.
- Revamped Master Data Sevice will provide Corporate Master data with new detalis pertaining to Jurisdictions of ROC, RD and NCLT, Auditors detais, key financial information of the Company.
- Feedback tool to collaborate inputs from stakeholders on proposed amendments/ changes on a real-time basis.
- Re-categorization of services with introduction of quick access to key services will enable ease of use
Simplfied User registration Process
Upgraded User dashboards.
✓ Benefits of New Website:
- Improved look and Feel of the website to improve user experience
- Easy navigation for users
- Simplfied design to re-fresh the user's experience along with enhanced focus on key services
- Increased stakeholder convenience and alignment with global trends
✓ Improvements:
- Forms to be made Web forms
- Based on the information subomitted, a pdf will be generated which will be signed by the stakeholders before submission
- Improved auto-fill and quicker validation
✓ Attachment:
- To be removed as far as possible
- Accepted size of attachment to be increased
✓ Future Features:
- Mobile application to access MCA 21 V3 Website.
- Limited forms can be uploaded from mobile without necessity of system.
Courtsey: ICSI Webinar
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